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Career in Travel and Tourism

If you love travel then you can think about to make a career in travel and tourism. It is one of the world's largest foreign exchange earner among industries. It provides employment directly to thousands of people worldwide and indirectly through many associated service industries.

A very wide industry, it includes Government tourism departments, Immigration and customs services, airlines, travel agencies, tour operators, hotels etc and many associated service industries such as Guides, airline catering or laundry services,  Interpreters, tourism promotion and sales etc. Travel and Tourism enterprises include major internationals with a workforce of thousands, to the small private travel agents with a handful of employees.

Work in the travel and tourism industry is concerned with providing services for people who are away from home, on business or holiday. Travel agents assess the needs of tourists and businessmen and help them make the best possible travel arrangements from the many travel options available. Also, many major cruise lines, resorts, and specialty travel groups use travel agents to promote travel packages to the thousands of people who travel every year.

Skills and personalities

  • Leadership abilities managing staff and programs.
  • Presentation skills.
  • Highly organised and able to multi-task performing, different tasks at the same time.
  • Excellent communication skills making guests feel welcome and comfortable.
  • Teamwork ability.
  • Coordination and problem solving abilities working with other staff.
  • Professionals and setting up times and resources for events and activities.
  • Analytical skills to assess programs and services and customer satisfaction to make improvements.


  • Eligibility for certification courses is 10+2.
  • Officers in the Directorate and Departments of Tourism are recruited  the candidates who have done civil service, drawn from the Civil/administrative services of the State and Central governments.
  • A degree in travel and tourism is required for operational jobs in government organisations.
  •  Information assistants at the office of the Tourism departments are selected through competitive examinations held by the Staff Selection Commission.
  • The eligibility is graduation with knowledge of Indian history, architecture and art with proficiency in English.
  • These vacancies are advertised through the employment news.
  • The duration of training is depending on the course.

The Salary starts from  Rs. 15000/- appx to Rs. 40,000/-appx or more in the three to four months of the tourist peak season.  Salaries package may vary within the industry and are higher in foreign airlines and agencies.


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